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Job Description
Cisco Technical Assistance Centre (Cisco TAC) is responsible for providing industry leading post-sale technical support worldwide for customers of medium to large scale networks. TAC engineers are experts in their field who are responsible and empowered to provide solutions to some of the most complex networking issues.

We are looking to recruit Graduates keen to develop their career in networking, who are not afraid of change, and eager to grasp complex challenges. Graduates will be trained in-house and will working side by side with seasoned engineers. You will have the opportunity to learn about the Cisco business for a total of 12 months as a great start to your career.

This is an opportunity for someone who possesses patience, empathy for customers, and the wish to hone skills whilst providing customer value.

Responsibilities

• In this role, you will gain insight to the detailed functionality of Cisco's solutions, and partner with all the elements of the service chain.
• Provide front line technical support to debug complex networking problems
• Be the focal point and owner of large account network problem resolution
• Work on problems of diverse scope

Skills Required

• Only candidates who have done their CCNA/CCNP/CCIE..etc
• 70% and above throughout their academics.(10th,12th and B.E).
• Only Engineering students from 2009 batch.
• Degree in Computer Science/Engineering, Electrical Engineering
• Demonstrate an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge
• Team focused and a sense of fun
• Excellent Communication Skills

Experience : 0 - 1 Years
Industry Type : IT-Hardware & Networking
Role : Tech Support Engnr
Functional Area : IT-Other
Education : B.Tech/B.E. - Computers, Electrical, Electronics/Telecomunication, Instrumentation
Location : Bengaluru/Bangalore
Keywords : Asia Pacific Customer Support Engineer
Reference : TAC2010

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